I think we'll leave that up to you.

I think it was more we wanted the extent of it exposed and then the Inquiry could make the decisions.

He did, yes. Yes, he was very sincere.

Yes, it was a very tense meeting.

Very much so. The FLOs, yeah, they were brilliant. They really helped us. And Surrey Police press office were co-ordinating things, so they took the majority of the burden off of us.

Well, I think in essence with our situation, you have to remember we were really, really desperate for some information about Milly, and so the press were in a position to be able to help us and they did get the message out that she was missing and lots of ...

Yeah, that was our home phones or our own mobile phones.

Yes. Yeah.

Well, we got a call from our FLO to say that the Met Police wanted to see us and to tell us vaguely what it was about. And as soon as I was told it was about phone hacking, literally I didn't sleep for about three nights because you ...

Yes.

Yes.

I can't really remember that.

Well, I remember telling -- all I can remember is that they told us they'd put some credit on her phone because she had a -- she was very low -- well, she had no credit on her phone, and -- yeah, I can only really remember them telling us they'd put ...

Gemma, yes, I spoke to Gemma, and then it sort of died down afterwards because you're thinking: is that the only reason it could have happened or what have you, but it was the -- like I told my friends: "She's picked up her voicemail, she's picked up ...

And it clicked through onto her voicemail, so I heard her voice, and it was just like -- I jumped -- "She's picked up her voicemails, Bob, she's alive", and I just -- it was then, really. Look, when we were told about the hacking, that is the first thing I ...

This had gone -- so I was used to hearing that and we'd gone up to the Bird's Eye building to look at the CCTV and we were sitting downstairs in reception and I rang her phone.

Yes. Of course, all the time we were -- at first, we were able to leave messages, and then her voicemail became full and then you rang and then you just got the recorded "We are unable to leave messages at the moment".

Yes.

Yes.

And -- do you want me to tell you about what happened?

Yes, it was quite soon after she'd gone missing because where she actually was abducted was opposite this building called the Bird's Eye building down by Walton station and there were CCTV cameras on the Bird's Eye building, so everything really focused around these CCTV cameras. So ...

I think, in fact, every time we went out the front door, it's like you had to be on guard because someone might be there and they would come up to you when you're least expecting it, so as you're sort of lifting stuff in and out ...

Not at that time, no.

And that was more mind-consuming.

And asked, "How did they get this picture?" But in the scheme of things, at the time, more importantly was the fact that Milly was missing.

No. No, I just phoned -- did phone our FLO on that day and had a little bit of a .rant.

Yes. I don't know where he would have been to take those pictures. Maybe in a parked car down Rydens Road somewhere. I don't know.

Yes, absolutely.

So simply one of the police officers that I was working with, one of our fellows dropped me at the station. I met Bob and then we just basically quietly retraced her steps and no one was really around, so it was very much like the day she'd actually ...

Previously, there had been a lot of press and things at the station but now it had calmed down a bit and when we actually got there, there was no one there. It was empty.

Well, it was seven weeks after Milly had gone missing, so a lot of the sort of initial media hype had died down a little bit, and it was a Thursday and that was the day that she'd gone missing and it was quite a sunny afternoon and she ...

No.

Yes.

And I think as our daughter Gemma said to Mr Murdoch when we met him: "Use this as an opportunity to put things right in future and to have some decent standards and adhere to them."

When we went to see Mark, which -- I have to say it was a really difficult thing to do because it was during the trial and it was like: "We've got to do this, Bob, because we need someone to represent us", and literally dragged ourselves along to that ...

No, we didn't.

Well, it was during the trial. Just before the trial we'd found out about Milly's phone being hacked. When we were given that information, it was like terribly difficult to process it because what do you do with that information when it's in your mind? And I ...

Yes.