The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

That's reviewing the controls, but if I may stop you there. I was asking you about measuring output. Does it come to this: that having gone to extensive efforts to put in place and to ensure that there are in place complicated systems for controlling risk, including ethical risks, that what happens after that -- if there are complaints and there are successful claims, do you just regard that as an unavoidable fact of running a media business?

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