The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

Yes, I guess that gets back to the initial point you made about: how do you go get a sense of where your readers are? What's the nature of your contact with them? You only need to read the letters page of the Times to get a flavour of that, and as I say, I get much more of that simply through emails and other forms of communication.

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