The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

The backstop would be I would go, normally quietly, I hope without too much fuss, to their line manager and say, "Look, we've had this complaint, I think it warrants investigation but I really need to talk to X and X is being really prickly about it and feels that it's not worth it." I say, "Look, you know that we need to talk about it, so would you have a word with him?" That has happened once or twice in 18 months and on both occasions that individual has come forward and we've dealt with the matter.

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