The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

PCC complaints would come direct to the editor and then we will obviously liaise with our external lawyer about the best process to go through. Readers' complaints would go to our editorial assistant and also we have somebody who is in charge of the emails page. If there are very serious complaints, obviously they will get handed to myself or my deputy who would deal with them personally. Often if a reader disagrees with something in the magazine, we'll happily put it in because we welcome that kind of dialogue and debate with the reader.

Keyboard shortcuts

j previous speech k next speech