The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

Can I come to some of the methods that might be used to stop a complaint escalating to litigation? First of all, there's been a suggestion that a readers' editor is one way of managing comments and complaints cheaply and speedily and reducing legal costs. For your newspapers, I'd like to ask each of you in turn, do you think it's a good idea?

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