The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

I think taking a story down off a newspaper website isn't difficult, but it doesn't solve the problem, as we found with a bit of experience. We were trying to resolve a libel claim, and we took the offending articles off our website, but the complainant's lawyers kept on pointing out they could Google their client's name and find references to the inaccurate stories all over the web. In the end, we went to Google and said, "Can you help us with this, can you do something that would just make sure all of these articles were removed?" and I think Google's response was, "Well, we might be able to but we're not going to because our ethos is cyberspace information hangs there". I think it's a problem that actually has to go as high up the scale as the big search engines to try to resolve it, if it can be resolved.

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