The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

The error was made by a journalist who had been covering courts for us for about 30 years, was such a trusted and reliable member of staff that they actually trained junior reporters in the arts of court reporting, and the reporter concerned was so ashamed by what they had done that they resigned.

You always -- when you news edit or edit, you bear a thousand tiny scars of the mistakes that you've made, that's how you gain experience, but I think that this particular scar is still very red and painful as far as we're concerned, because it flew in the face of the most basic thing that we should do, which was to provide an accurate service.

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