The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

Yes, we did, and it's important to emphasise that we profoundly regretted that incident. As soon as we discovered the incident, we announced it very, very publicly and we immediately contacted the ICO in the UK but also data protection authorities around Europe and around the rest of the world. Part of the agreement that we reached with the Information Commissioner's office was to submit ourselves to an audit, which we obviously did, and the ICO audit report makes clear that we made a number of very significant changes and improvements to our privacy governance model internally.

I think one of the most important of those was the construction of what we call our privacy working group, headed by a director. That brings together the different functions internally to ensure that our privacy principles are being constantly enacted internally and we've welcomed the Information Commissioner's audit as affirmation that we were heading in the right direction on the specific issues that they raised.

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