The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

Turn to section 3.2.4 onwards. This is the section on complaints and investigations. You explain that the ASA considers complaints about breaches of the advertising codes from both industry and consumers. It says just one complaint can be enough to trigger an investigation. That rather suggested to me that you needed one complaint, but I think the correct answer is you don't need a complaint?

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