We have in the bundle at tab 11 the response to a request for information from the Information Commissioner's office about data protection breaches by telecommunications companies. There is on the third page of that document a list of companies and the number of data protection breaches.
All of your companies feature on that list. At the top is BT with 42, then Talk Talk with 12, Virgin Media with 20, O2 with 10, Orange with one, Three with two, Vodafone with 18, T-Mobile with six and Sky with 10, and that's for the period between 1 April 2008 and 31 July 2011.
On the face of it, those are concerning statistics. I'd like to ask you whether more can be done to protect personal data by your companies. Mr Hughes, I'll start with you, please.