Under the heading "The user experience", you make the point that the PCC -- some of the things it does well include the ease of making a complaint, acknowledgment, direct contact with human beings, helpful staff. You make all those points.
The transcripts of the official inquiry into the culture, practices and ethics of the press. More…
Under the heading "The user experience", you make the point that the PCC -- some of the things it does well include the ease of making a complaint, acknowledgment, direct contact with human beings, helpful staff. You make all those points.