The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

Absolutely vital. I can't stress this enough. If a newspaper has been told that there's a serious problem with a headline and a regulator is aware of this, the fact that the complainant then goes away doesn't mean that the problem has gone away, it doesn't mean that the disservice to the audience has gone away and increasingly with online publication it doesn't mean that the article has gone away either. The idea that the regulator just -- well, it's not a regulator, this is the essential point of it not being a regulator. A regulator would pursue the problem. A complaint-handling body pursues the complaint.

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