I'm not a very aggressive or angry individual. It wasn't their fault that I hadn't been shown. I think I expressed disappointment and frustration that I hadn't been shown it earlier. I was grateful that at last they were doing their job and that it was being done properly, and it seemed my job was to encourage them and compliment them on doing a thorough job and wish them well and be grateful that they'd done that and help them as much as I could to give them accurate information as quickly as possible. So I didn't, I don't think, vent much of my spleen on them. It wasn't their fault.