The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

The cases where we went into forces and found that, particularly from the very top, where the chief officer and the chief officer team were very clear on what was right and what was wrong and that was being articulated in not only bits of paper but the way they behaved, you would get that feedback from the staff, but you'd also see it when you tested some of those areas of business. Where they would bring in that clarity to it, we found a difference.

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