The transcripts of the official inquiry into the culture, practices and ethics of the press. More…

It could do. It hasn't been that in my experience, but it could do, and I should continue to be aware of that, and -- but in many of my -- in many of my decisions I will come to the conclusion that an offer made by the newspaper was simply inadequate, and the complaint has to be upheld for that reason.

The equality of arms issue, I don't know that there's any easy resolution to it. The -- except insofar as I do follow general ombudsman principles in that I'm not a consumer advocate in the first instance, although I may become so in certain circumstances, but more of an arbitrator.

We do advise -- we do advise complainants as to the principles of the code which might be more appropriate than others in relation to making a complaint. We won't leave them wandering in the forest without any guidance, and to that extent we do participate in the equality of arms scenario.

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